Shipping

New Zealand orders

We know you want your order as soon as possible so orders placed before 1pm are usually shipped the same* business day (*provided payment has been received and goods are in stock).

  • Same day shipping (* see above) - our default shipping is Signature required
  • Estimated delivery time is 1-2 business days and all orders have *tracking information.
  • *A track and trace No. is provided on request.
  • Shipped via New Zealand Couriers within New Zealand for most main service and rural deliveries - We use Courier Post for PO Box deliveries (cannot use New Zealand Couriers for PO Box) and New Zealand Couriers often sub-contract to Courier Post for Rurual delivery services.
  • PO box is ok via Courier Post delivery only - if you require a Signature delivery, then you must choose a non PO Box address and a suitable signature required shipping method.

FREE SHIPPING on orders over $75 (within New Zealand)

Shipping Price Scale:

Non rural

  • up to $74.90 = $5.90

  • Over $75 = FREE

Rural Delivery

  • up to $74.90 = $7.80

  • Over $75 = FREE

*Free Delivery Terms and Conditions: Free delivery is only valid to retail customers purchasing through www.nakedvapour.co.nz and excludes all Commercial, Wholesale or International customers.

FREE Delivery is sent via New Zealand Couriers network (PO Box is via Courier Post and some Rurual deliveries also) and all have tracking information available.

To qualify for free delivery your delivery address needs to be within New Zealand and your spend must be greater than $75 incl GST (after any discounts are applied), goods ordered must be available in-stock, payment must be received, and valid delivery details must be provided.

Any warranty or returns are shipped at your cost - both ways (unless the return  or warranty claim is accepted, we will then compensate for reasonable shipping costs - NZ only).

All prices include GST

Local Pick Up

When this option is selected you can collect your order from the Palm Beach Post Shop, located on the outside of the Palm Beach Plaza shopping centre on Domain Road, Papamoa Beach.

Please wait for an email confirming your order is ready to be collected. Where possible we will have your order ready for pick up on the same day as ordered (with payment confirmation).

The Palm Beach Post Shop trading hours:

  • Mon- Fri 8:30am ~ 5pm
  • Saturday 8:30am ~ 1pm
  • Orders over $75 NZD qualify for FREE pickup.
  • NB: closed on public holidays

Please note the minimum shipping charge is stilll applied as this covers our packing, handling, delivery + pickup charges.

 

The rest of the world

All international orders are shipped via International Express Courier (hence the expense), this is to comply with rules and conditions to do with shipping Lithium ion batteries. No PO Box addresses.

However, if your order does not include batteries and you don't mind waiting a few days longer we do have other options available on request after the sale (all other options are tracked to your door, PO Box options may also be available). Any difference in shipping cost will be refunded back to you via Paypal once we know what the actual charge will be.

Australia is a flat rate of $44.60 NZD tracked to your door, ETA = 2-3 working days

Rest of the world is $70 NZD tracked to your door, ETA = 2-5 working days 

Cheers

Rob and the Team @ Naked Vapour