COVID 19 Status

Monday, 30 March 2020

Hi everyone,

Naked Vapour is classed as an essential business (vaping products + fast moving goods involved in the wellbeing of people) as updated by the government over the past weekend.

We are open for Online Sales 

So until further notice - we will be Online Sales ONLY - No face to face retail until advised that we can.

So for those that have always ordered online, no changes, same process as always. 

Our local customers will now also have to place orders online - please note that at present we will not be offering "in-store pickup" for obvious reasons and all orders must be shipped by courier.

Let us know if you need any assistance and we will be glad to help, you can see all the ways to get in touch here on our Contact Us Page

 

Solo Mission

Lia (one of the owners of Naked Vapour) will be on a solo mission to prepare & pack your orders as she has done for the past 9 years - Locked-down at work too and no workmates to chat with.

 

How will it work?

We have the ability to operate without being face to face - online ordering, and with a skeleton staff (maybe we could remain open..... but the logical choice is too revert to online only to reduce risk - it was our core and only business for about 7 years.....).

Only 1 person from Naked Vapour will handle your order or be present in the work environment - This staff member can access the workplace with zero interactions with anyone else, and will be working alone - locked in.

An N95 respirator will be worn at all times + additional hand washing between individual orders.

We will continue to provide our online store and courier your goods to you (as some of you always have).

Several NZ  suppliers have confirmed they will remain open during the 4 week lock down also. International imports are also operational with the exception of a flavour concentrate supplier in California, USA.


Delivery


Our couriers have will continue their pickups from us as an essential business, and deliver to your door using contactless delivery methods.


Stock Levels

NB - our stocks are running low as the demand leading up to Level 4 Lockdown was incredibly heavy, and with China still trying to recover lost production time from their own lockdowns - some stocks are low and limited but we also have re-supplies en-route.
 

If you have not ordered online before and need some assistance and we will be glad to help, you can see all the ways to get in touch here on our Contact Us Page


Kia Kaha NZ,
Rob, Lia & the team at Naked Vapour